Our Quality Policy
Our company is fully committed to being a leading provider of Swagelok® fluid system solutions. Our goal is to achieve the highest standards of quality in all business practices and operations without compromise. Our objective is to continually improve our company performance, while offering our customers the highest value products. Quality performance is one of the cornerstones of our company culture, and is considered a personal responsibility of all employees. To maintain quality performance of all business units at the highest level, the following aims are pursued:
•To fulfill or exceed Customer needs and expectations by delivering a quality product in a consistent and timely manner;
•To cultivate and maintain the commitment to continual improvement and communicate our goals and objectives to every employee;
•To promote a working environment where training and tools are provided for all work to proceed in a safe and efficient fashion;
•To furnish a system of policies which are periodically reviewed to ensure the ability of all groups to perform their work effectively?
Our company business plans include measurable quality targets so that everyone who performs work for our company is responsible to help achieve these targets.